| THE SERVICE DEAPRTMENT IS OPEN 6 DAYS A WEEK, M-F FROM 9AM TO 7PM AND SATURDAY FROM 9 TO 5. PLEASE STOP BY AND MEET THE SERVICE MANAGER, RICHARD NATHANSON. Richard has made significant changes since coming to the Dealership. He has years of experience in all aspects of service department management. Equally as important, he is an owner and a rider of a killer Softail Deuce and understands how you feel when it's time to have your H-D serviced or repaired. It must be done correctly and promptly.You can schedule an appoinment for service or just drop it off, which ever suits your schedule. We are Harley-Davidson certified for Express Lane Service for quick-turnaround oil and tire changes. Call Richard at 703 221-3757 with any questions or comments.
SERVICE QUIZ Did you know that ONLY Harley-Davidson® employees have access to Dealer Services Technical Support located in Milwaukee? Did you know that ONLY franchised Harley-Davidson® dealers have access to Factory Service Bulletins, key updates and crucial technical information that affect your Harley? Did you know that your Extended Service Plan (ESP) can ONLY be honored by a factory authorized Harley-Davidson ® dealer, NOT a local repair shop? Did you know that ONLY certified Harley-Davidson® technicians currently employed at a franchised H-D dealer are eligible to attend factory training to maintain their certifications and stay current with the latest technology? Did you know that the day a technician leaves the employment of a Harley-Davidson® dealer, he or she is no longer currently certified? Did you know that many of the tools required to properly service your Harley-Davidson® are ONLY available to franchised Harley-Davidson® dealers? If you answered "no" to even one of these questions, you have put your bike in jeopardy. You might have paid for repairs that could have been covered by your Manufacturer's Warranty or your ESP. But ONLY if you took it to the H-d dealer! OUCH. The moral to the story is BUYER BEWARE! If it was that easy to repair your Harley-Davidson ®, anyone with a set of cheapie socket wrenches and a couple of drills from the hardware store could do it. Beware of claims from aftermarket "chop shops" that bill themselves as an "authorized Harley-Davidson ®" repair facility or a "master" technician. You get what you pay for. The "Basics" Service is open Monday through Friday 9:00am to 7:00pm and Saturday 9:00 am to 5:00pm. Service is CLOSED on Sunday.
We're going to make this very easy! Here's all you need to do: Call us at (703) 221-3757 to make an appointment,
drop your bike off any time service is open
or you can fill out a Service Request at the bottom of this page and we will call you back. How much easier can it get?
The Really Important Information: You get what you pay for, which is why you ride a Harley-Davidson® or Buell® bike, right? You didn't cut corners and neither do we. Our Technicians are SERIOUS. They are committed to providing you with the best care possible. They are dedicated to their career and are invested in your satisfaction. They, like you, have a passion for Harley-Davidson® and Buell®. We will service your motorcycle thoroughly, correctly and according to the manufacturer's specs. No shortcuts. No compromises. PERIOD. |  |
East Coast Harley-Davidson® & Buell's® Service Department would love to service your EVO Motorcycle and all EVO'S are accepted!!!
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Our Harley-Davidson certified technicians are SERIOUS about providing you with the BEST! They are not paid per bike. They're paid hourly so they are encouraged to give your bike the same TLC you do!
Standard Service Checklist
- 1K, 2500K, 5K, 7500K
- Change all fluids; Includes engine oil, primary chain case fluid, transmission fluid, oil filter (no gaskets are reused after seal is broken)
- Adjust primary chain (if applicable)
- Clean or replace air filter if needed
- Adjust clutch
- Inspect fuel and oil lines
- Adjust or inspect operation of engine idle speed & enrichener
- Lubricate hand levers, throttle cables, clutch cable, & Jiffystand
- Verify wire and cable routings and inspect for damage
- Inspect & adjust rear belt
- Service and inspect brake pads, & discs for excessive wear
- Inspect brake fluid levels, lines & condition
- Inspect cables, & engine for any fluid leaks
- Visually inspect all fasteners
- Correct tire pressure, verify condition of tread and tire & bearings
- Verify tightness of spokes
- Inspect spark plugs
- Tighten, inspect & clean battery connections, & cable routings
- Inspect operation of all electrical equipment & switches
- Adjust all lights to specifications
- Inspect stabilizer links, & engine mounts
- Torque rear pivot shaft
- Torque all critical fasteners, hand controls, brake system, axle nuts, front fork components, risers, & handlebar fasteners
- Inspect and lube front neck bearing (adjust if applicable)
- (Springer models) Inspect & adjust front fork system (500 & 10,000 mile service)
- Road test the motorcycle after service is completed
- Quality control check motorcycle
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| And that's just for the Standard services! The 10K, 20K, 30K, 40K, etc. lists are even longer!! |
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